Privacy Policy

Han Lim International Limited (“Han Lim International”, “we”, “us”) respects your privacy. This policy explains what information we collect through our website and business dealings, why we collect it, and the choices you have.

01Information we collect

We collect information you provide directly and information gathered automatically when you use our website:

• Inquiry details — your name, company, email address, and the contents of any brief or message you send through our contact form.
• Business correspondence — information exchanged during production, private-label, or distribution discussions.
• Technical data — basic usage information such as browser type, device, and pages visited, collected to keep the site secure and functioning.
• Preferences — your chosen language setting, stored locally in your browser.

02How we use it

Information is used only for legitimate business purposes, including:

• Responding to inquiries and preparing production, private-label, or export proposals.
• Managing our relationship with clients, suppliers, and partners.
• Meeting legal, regulatory, and food-safety documentation obligations.
• Maintaining, securing, and improving our website.

03Sharing and disclosure

We do not sell your personal information. We may share it with trusted service providers — such as logistics, freight-forwarding, and IT partners — strictly as needed to carry out our services, and with authorities where required by law. All such parties are expected to protect your information consistent with this policy.

04Data retention

We keep information only as long as necessary for the purposes described above or as required by applicable law, after which it is securely deleted or anonymised.

05Security

We apply reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

06Your rights

Subject to applicable law, including the Personal Data (Privacy) Ordinance of Hong Kong, you may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.

07Cookies and local storage

Our website uses minimal local storage to remember your language preference. We do not use advertising or third-party tracking cookies. You can clear this data through your browser at any time.

08Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “last updated” date above. Continued use of the site after changes indicates acceptance of the revised policy.

09Contact us

Questions about this policy or your information can be sent through our inquiry form, or by post to Room 906, 9/F, 118 Connaught Road West, Hong Kong.